Manage your account online
Make a one-off payment without logging in
You don't need login or have an online account to make a one-off payment
To make a one-off payment you will need:
- Account reference number What's this?
- Date of birth
- postcode
What’s your Lowell reference number?
This is your unique identity number and it’s the key to all the details about you. Your reference number is at the top left-hand corner of any letters we’ve sent you. You’ll need this to access your account, and we need it to find you on our system so we can give you the right help.
What’s your Lowell reference number?
This is your unique identity number and it’s the key to all the details about you. Your reference number is at the top left-hand corner of any letters we’ve sent you. You’ll need this to access your account, and we need it to find you on our system so we can give you the right help.
Benefits of having an online account
- - Use our budget calculator to work out what you can afford
- - Setup up a payment plan on your own terms
- - Check and amend your payment plan whenever you want