Manage your account online
Make a one-off payment without logging in
You don't need login or have an online account to make a one-off payment
To make a one-off payment you will need:
- Account reference number What's this?
- Date of birth
- postcode
What’s your Lowell reference number?
This is a unique number to identify your account with Lowell. You can find it in the top left hand corner of any letters we’ve sent you. You’ll need this to access your account, and we need it to find you on our system so we can give you the right help and support.
What’s your Lowell reference number?
This is a unique number to identify your account with Lowell. You can find it in the top left hand corner of any letters we’ve sent you. You’ll need this to access your account, and we need it to find you on our system so we can give you the right help and support.
Benefits of having an online account
- - Use our budget calculator to work out what you can afford
- - Setup up a payment plan on your own terms
- - Check and amend your payment plan whenever you want